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Evidence Guide: FNSILA503 - Report findings and provide guidance to involved parties

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSILA503 - Report findings and provide guidance to involved parties

What evidence can you provide to prove your understanding of each of the following citeria?

Report findings

  1. Document relevant evidence, facts and information gathered during investigative activities, and prepare and promptly forward reports to all involved parties
  2. Prepare reports thoroughly, accurately and in professional format according to client or organisational policy and guidelines, relevant legislation or codes of practice
  3. Periodically update documented reports to accurately reflect current status of investigation and to identify range of options relating to investigation
  4. Carry out cost–benefit analysis on various options identified and document in reports
  5. Personally brief involved parties or provide opportunities to discuss reports as necessary
Document relevant evidence, facts and information gathered during investigative activities, and prepare and promptly forward reports to all involved parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare reports thoroughly, accurately and in professional format according to client or organisational policy and guidelines, relevant legislation or codes of practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Periodically update documented reports to accurately reflect current status of investigation and to identify range of options relating to investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out cost–benefit analysis on various options identified and document in reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personally brief involved parties or provide opportunities to discuss reports as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide interim information and guidance to involved parties

  1. Inform involved parties accurately and thoroughly on aspects of security, loss prevention, risk and risk management strategies
  2. Inform involved parties promptly and accurately on matters of loss mitigation and estimates of potential liability
  3. Provide prompt information and guidance to clients and other parties on their legal position and potential to incur liabilities as result of loss, damage or injury
  4. Base guidance provided on objective assessment of client needs and risk exposure factors
Inform involved parties accurately and thoroughly on aspects of security, loss prevention, risk and risk management strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform involved parties promptly and accurately on matters of loss mitigation and estimates of potential liability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide prompt information and guidance to clients and other parties on their legal position and potential to incur liabilities as result of loss, damage or injury

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Base guidance provided on objective assessment of client needs and risk exposure factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information and guidance regarding salvage and disposal to involved parties

  1. Identify and assess all cases for potential subrogation action
  2. Identify and evaluate methods of salvage and disposal and potential returns from such, and inform clients on appropriate steps to preserve salvageable materials
Identify and assess all cases for potential subrogation action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and evaluate methods of salvage and disposal and potential returns from such, and inform clients on appropriate steps to preserve salvageable materials

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Report findings

1.1 Document relevant evidence, facts and information gathered during investigative activities, and prepare and promptly forward reports to all involved parties

1.2 Prepare reports thoroughly, accurately and in professional format according to client or organisational policy and guidelines, relevant legislation or codes of practice

1.3 Periodically update documented reports to accurately reflect current status of investigation and to identify range of options relating to investigation

1.4 Carry out cost–benefit analysis on various options identified and document in reports

1.5 Personally brief involved parties or provide opportunities to discuss reports as necessary

2. Provide interim information and guidance to involved parties

2.1 Inform involved parties accurately and thoroughly on aspects of security, loss prevention, risk and risk management strategies

2.2 Inform involved parties promptly and accurately on matters of loss mitigation and estimates of potential liability

2.3 Provide prompt information and guidance to clients and other parties on their legal position and potential to incur liabilities as result of loss, damage or injury

2.4 Base guidance provided on objective assessment of client needs and risk exposure factors

3. Provide information and guidance regarding salvage and disposal to involved parties

3.1 Identify and assess all cases for potential subrogation action

3.2 Identify and evaluate methods of salvage and disposal and potential returns from such, and inform clients on appropriate steps to preserve salvageable materials

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Report findings

1.1 Document relevant evidence, facts and information gathered during investigative activities, and prepare and promptly forward reports to all involved parties

1.2 Prepare reports thoroughly, accurately and in professional format according to client or organisational policy and guidelines, relevant legislation or codes of practice

1.3 Periodically update documented reports to accurately reflect current status of investigation and to identify range of options relating to investigation

1.4 Carry out cost–benefit analysis on various options identified and document in reports

1.5 Personally brief involved parties or provide opportunities to discuss reports as necessary

2. Provide interim information and guidance to involved parties

2.1 Inform involved parties accurately and thoroughly on aspects of security, loss prevention, risk and risk management strategies

2.2 Inform involved parties promptly and accurately on matters of loss mitigation and estimates of potential liability

2.3 Provide prompt information and guidance to clients and other parties on their legal position and potential to incur liabilities as result of loss, damage or injury

2.4 Base guidance provided on objective assessment of client needs and risk exposure factors

3. Provide information and guidance regarding salvage and disposal to involved parties

3.1 Identify and assess all cases for potential subrogation action

3.2 Identify and evaluate methods of salvage and disposal and potential returns from such, and inform clients on appropriate steps to preserve salvageable materials

Evidence of the following must be provided:

prepare accurate reports on loss investigation and guidance regarding salvage or disposal to involved parties

follow loss adjusting practices and principles to determine liability

comply with security practices and principles in the collection and management of evidence for assessing claims

apply risk management and loss mitigation and minimisation practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain the key features of:

claims management processes

policy coverage and requirements

recovery processes

salvage and disposal methods

subrogation

types and categories of insurance policies

identify and describe the key features of:

insurance and contract law principles

loss adjusting principles and practice

relevant legislation and industry codes of practice

risk management and minimisation principles and techniques

explain the range of options available and to be considered in assessment of the insurance loss and claim.